FAQ

Color Infinity

FAQ

How often are new colors released?: New colors are released every month, on the last Friday of the month.

Our set-up is similar to a monthly cosmetic "box" except you can purchase as few or as many colors as you want from our collections each month!

The colors in each collection are available to order for 11 days, beginning the last Friday of each month and ending two Mondays later at 11:59 PM Eastern. 

What size are Color Infinity Nail Polish bottles?: They are full size 12 mL as of our February 2018 release on 2/23/18. Prior to 2/23/2018 colors bottles were 8.5 mL.

Where do you ship?: Worldwide. USPS Standard mail is available for USA, Canada, UK, Australia, Ukraine, France, The Netherlands, and Germany orders. USPS Priority Mail only for all other International orders.

How much is shipping?: USA: $4.00 for the first bottle and $0.25 is added for each additional bottle purchased.

Canada: $7.00 for the first bottle and $0.50 is added for each additional bottle purchased.

The UK, Australia, Germany, Ukraine, The Netherlands, and France: $10.00 for the first bottle and $0.80 is added for each additional bottle purchased.

All Other International: Priority Flat Rate $35.00 (up to 30 polishes) - includes insurance. 

USA shipping is standard, 2-7 business days. 

You may upgrade your shipping to Priority Shipping (1-3 business days) for just $3.50 by adding it to your cart here.

Priority Shipping grants you up to $50.00 in USPS Insurance for your order, as well as a quicker delivery time frame (1-3 business days).

International orders shipped PRIORITY 6-10 day mail through the USPS receive up to $200 USPS insurance.

Is my package insured?: Insurance is available on every Priority Mail shipped order for up to $50 USA and up to $200 International. Please contact USPS for assistance with claims here.

How long will it take for me to get my order?: We begin shipping all orders immediately during each month's pre-order. We continue shipping through 10 business days after pre-order for a collection ends.

Please allow 3 days up to 2 weeks for your order to arrive: USA. And up to 3 weeks: International. These timeframes do not include weekends or holidays.

USA orders shipped standard will arrive 2-7 business days after physical shipment. 

USA orders shipped via Priority Mail will arrive within 1-3 business days after physical shipment. 

Always check your tracking number for updates.

International orders that are shipped priority and will arrive within 6-10 business days after physical shipment. Standard International shipping can take 2-3 weeks. Check your tracking number for updates.

Can you combine shipping?: We can combine shipping for all priority orders that have not physically been mailed yet. Please contact us before placing a second order to combine shipping at mycolorinfinity@gmail.com. OR through our contact page.

Do you restock past colors?: No, we do not restock past colors. However, we hold 11 day pre-orders to allow for everyone to order during that time period without risk of sell-out.

What's in Color Infinity Polish?: Nail Polish Included ingredients: Ethyl Acetate, Butyl Acetate, Phthalic Anhydride/Trimellitic Anhydride/Glycols Copolymer, Nitrocellulose, Styrene/Acrylates Copolymer, Isopropyl Alcohol, SD Alcohol 40B, Sucrose Acetate Isobutyrate, Silica, Diethylhexyl Adipate, Butyl Alcohol, Benzyl Alcohol, Benzophenone-1, Triphenyl Phosphate. Also contains high-quality cosmetic grade pigments & glitter.

Is Color Infinity nail polish 5-FREE?: YES

And that means, NO Camphor, NO Dibutyl, NO Formaldehyde, NO Formaldehyde Resin, & NO Toluene.

We are also cruelty-free, never testing on animals and we do not source supplies from animal testing facilities, and vegan friendly.

Other questions? Ask here.